Brass Ring Pub

Recommends

Floridafunguy

Joined 4 years ago

Brass Ring Pub North Palm Beach - Not Customer Friendly. I agree that the Brass Ring Pub is an great place to go for burgers, wings, and frosted mugs of beer. The one in North Palm Beach a “hole-in-the-wall” type of bar (there is a Brass Ring in Royal Palm Beach), with some of that tavern/saloon feel to it (very dark inside even in the middle of the day). I have been going to “The Ring” for years and have developed a level of expectation regarding the place. You understand that you are going there for the food/beer and not the service (which on the best of days is considered friendly). But last night I was terribly disappointed at how poor my service was. It started off well enough with a cold pitcher of beer and frosted mugs all around for my friends and I. But the service deteriorated quickly, which had all of us wondering if we had offended our server in some way. It was as if we had become a nuisance to her. Again, I’ve been going to this place for years and have seen the same wait staff time and time again. I understand some have good days and some have bad ones. But I think the attitudes of the staff there have become so “non-customer friendly” as to almost make me not want to return. While last night’s incident was worse than any other time I’d been to The Ring, it is indicative of where management’s focus is (beer and food). I will say that for such a small place, there are only maybe two or three servers handling all the tables. Perhaps the reason the service has always been semi-curt is that they are overloaded/overworked. If Brass Ring Pub management doesn’t mind customer service outside their food offering, they may find all those good burgers and frosty beers sitting there with no one to consume them.

Recommends

CSMobileUser

Joined 5 years ago

best burgers and wings in Palm Beach County Best burgers and wings in Palm Beach County. Beer is cold and the service is great. Be prepared to wait during peak times. Variety of clientele from bikers to celebrities

Recommends

RaymondMcCoy

Joined 5 years ago

Great Service - bar staff is the best. Very Good WIngs... Very Cold Beer.. Excellent Service... Friendly bar staff.... Music a little loud for general conversation but not overpowering... I travel ,,, and enjoy a great place for wings and burgers... Brass RIng is worth the stop...