Party City

Doesn't Recommend

Michelle B.

Joined 1 year ago

THE WORST customer service by a Manager EVER!!!!!!. I went on a Tuesday to get balloons for a very special one year old. The first year of his life was absolutely tragic as he had MANY life threatening issues. By Wednesday night the balloons were dead and on the ground. I paid extra to have the hi flow balloons. When I called to ask if this was normal and explained that I had balloons for another birthday party in December for someone elses birthday that were STILL flying high, the Manager, Derrick was like talking to a shoe. HOW DID THIS PERON BECOME A MANAGER????? No I'm sorry,, no explanation, NOTHING. It was like pulling conversation out of a rock!!!!!!! I will NEVER go here again...and any one of my home owners and friends that need balloons I will direct elsewhere!!!! Unbelievably bad customer service from someone who should NOT be in management position. If I was his district manager, I would have fired him a LONG time ago!!!!! I'm forced to give a rating...it should be nothing!!!!

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cundybeachgirl

Joined 5 years ago

The best party city. Go out of your way for this one. This is by far teh best party city I have ever been to. The staff is very helpful and they really know their stuff. I got great invitations from them!

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Contributor

Joined 10 years ago

The national emporium for themed paper plates, Mylar message balloons and other festive doodads and trinkets.. In Short
Like a department store committed solely to celebration, this tchotchke chain and festoon warehouse stocks party streamers and disposable tableware in every color of the rainbow. There are also Barbie-, Spider Man- and Pooh-themed decorations, silly wigs, handheld games, gag gifts, noisemakers, invitations and candy. Merchandise changes seasonally, so customers find holiday-specific decorations year-round alongside more timeless selections appropriate for anniversaries, birthdays, clambakes and more.