Poor Customer Service. I would have given zero stars if possible. The staff in this store is rude and condescending. They place no value on you as a customer. A recent complaint about rude employees including Rhonda Russell, Asst General Mgr. sent to Sheryl Steiner, Manager of Customer Relations for Saks was to no avail. Ms Steiner was herself rude and condescending. I asked for an apology from the rude employees and was told that it was not within their corporate guidelines. What ever happened to customer service? I will never shop in Saks again. My money will be spent where I am valued as a customer.
A New York pioneer ventures across the country with designer standards..
Saks is the retail hub for classics like Calvin Klein, Donna Karan, Michael Kors, Kate Spade, Ralph Lauren, Prada and Badgley Mischka. This department store gets props for its petite and Salon Z (sizes 14-24) women's collections, as well as great selection for the little ones. Each department is a boutique to itself, boasting well-trained clerks who not only sell the good life--they set the example.
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