Recommends

rosiebaby1234

Joined 5 years ago

thanks for all your help. thank you for all your help the flowers were amazing and they lasted forever and its nice to see such good customer service

Recommends

rcw1618

Joined 5 years ago

BEST FLOWERS IN PALM BEACH !!!. freshest longlasting roses we ever seen! Thanks for all your help with my difficult delivery schedule.

Doesn't Recommend

JAT55

Joined 5 years ago

Don't bother with these rude inept people. After being assured my order would be delivered on Saturday afternoon, they were not. 3 phone calls later I was told that they could not get in to my mothers development, the guards would not let them in. I verified with the guard staff that they HAD NOT been denied entrance (they keep computer records) I called them back and was told that the guards were wrong and the driver was correct. I happen to know that the guards are not making this up. The manager became rude and told me that I was wrong and that his driver would not lie. He told me that just because I was the customer that that didn't make me right. Talk about no customer service skills. I cancelled the order and asked for a full refund. If I don not receive that refund I will cause a stink that they won't forget! The "manager" (and I use the term loosely because I don't believe he could manage his way our of a paper bag) is a rude man and should not be in the business of bringing any form of delight to anyone, including flowers.

Doesn't Recommend

schultz1

Joined 8 years ago

Horrible Customer Svce and poor quality flowers. If you want a florist that just wants your money and doesn't care about their customers or their quality then this is the florist for you. They have no customer skills whatsoever. I guess when you have inferior products you get sick of hearing complaints. I wouldn't even buy one flower from these people. They are clearly in the wrong business.