Shopping >Exceptional Flowers & Gifts
I received The FTDÃ?Â® Garden TerraceÃ¢Â?Â¢.
I received The FTDÂ® Garden Terraceâ?¢ Bouquet for my first mother's day. Right away I was not pleased with it. It did not look like anything that was displayed on your website.
The flowers were not fresh. And the arrangement was very displeasing. This was very disappointing. I called your store within the hour and expressed my dissatisfaction with the order. I was told that I would receive a new one on Monday. It is Saturday night, and I never received anything. This is very unacceptable since I had to lie to my family that I loved the flowers when indeed I hated them. To think that they paid money for something that your store did not deliver as promised. I am surprised that you have the good reviews, because you truly did not deliver that type of good customer service and good product to me.
VERY HAPPY!. Exceptional customer service. Great products! Would deifintely use again!!!
Superb. I was in a rush to get some rose petals and I was calling around to people with ridiculous prices. Called up this guy and got some GREAT looking rose petals from him. EXCEPTIONAL CUSTOMER SERVICE
Wow!!!!!. This is, without a doubt, the best flower shop that I have ever dealt with. They will deliver as little as 1 flower for the delivery price. They went out of their way to try and find a location that I had given them incorrectly. I do not think that any flower shop would have done this for me. I HIGHLY recommend this florist for any of your flower needs. Great flowers, great prices, and especially great service. 5 stars!!!!
amazing customer service.
I called exceptional flowers late one day. I asked if they can still deliver by 5pm to my g/f's work. The owner says" If they can send a man to the moon" I can certainly get something delivered for you by 5pm..I thought they were so cool and real easy to talk to. My order got to my girl in plenty of time. Just want to say thank you for going that extra mile for me.
Way above avg.
This florist is one of the best ive seen. Talk about knowledgeable....they answered every question. They knew about their business. They are honest and really feel that they have a sincere appreciation for the business they receive. I will never order from anyone else.
Now the flowers. The flowers were fresh ( believe me, i know the difference). The vase arrangement I ordered was full and I feel that ive gotten more for my money than any other florist. Just can't say enough. After spending more at other florists during the years, it's very easy to know a GREAT one!!!
Great place. Man i forgot me and my girls anniversary, and needed something quick to buy me more time. This place put together the most beautiful bouquet of flowers i've seen, and definately worth the price. very inexpensive
I have to write in to tell you just how awesome the flowers were. My wife loves the hydranga ( sp) lillies, etc
Not only were the flowers fresh, but they were huge. Ive spent the same $100 at other shops and they were never half as nice. You guys really seem to know your business.
Just would like to spread the word for others. This Florist is great. Do not hesitate to use them.
Thanks so much Josh, my boss?s wife absolutely love her flowers. I really appreciate you taking care of this and adding the extra flowers. I will for sure order from you again and I?m spreading the word
What a fantastic experience I?ve had with this florist! I placed an order for flowers to be delivered not only ?same day?, but within 3 hours of placing the order. I needed it quick and I had special instructions for the bouquet on top of it. I know how busy it can be when people like myself call in for speedy service and special requirements to boot and that?s why I appreciate it even more that I received a call from Josh himself to make sure my order will be to my satisfaction. It was delivered on time as promised and my boss?s wife was/is absolutely thrilled with her flowers, she received a fantastic arrangement with plenty of flowers and everything else I asked for. Josh really went out of his way to make this happen and to create a bouquet as exceptional as the one I ordered. Thank you so much and you can be sure that my future orders will be placed with you. I will gladly refer any and all to Exceptional Flowers & Gifts in Boca for great service and great value for your money.
Ps: Keep in mind that you get more flowers for what you spend when you order from the florist direct (as opposed to going through a 1-800 nationwide service who then sends the order back to a local florist and takes a chunk of your money as their service fee, which equals less flowers for you).
You guys rock!. I wanted to extend my thanks to josh for saving the day. Im the typical horrible sister who forgets everything and I totally forgot my only sitster's birthday. I was frantically calling around and every florist in town said NO they couldnt help me or the soonest they would deliver was the day after her Birthday. That wasnt good....so I tried one more shop and was lucky to find Josh at Exceptional Flowers. He could tell I was in a bind and was more than willing to go above and beyond to make sure my sister got flowers on her birthday. He personally took the delivery to her and wished her a special happy birthday from her little sis. Thank you for making me look like a rock star. She sent me a pic of the flowers and they were awesome! Thanks again.
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