The service department tried to talk me
into $5k in repairs that I did not need. I took my 2003 Element here because it overheated. The mechanics told me that the radiator fans were bad and when it overheated, it blew the radiator and head gasket. They told me there was no point in replacing the head gasket because of the age of the car. They said I needed to replace the engine and radiator and fans. I was skeptical about the diagnosis since the overheating was the only problem I had with the car, so I decided to get a second opinion.
Thank god I did. I took it to an independent mechanic who took the engine apart and couldn't find anything wrong with it or the radiator. The only thing I needed replaced were the radiator fans. I had him do that and the car runs great. I've had it back for a week and even drove it to Orlando without a problem. Delray Honda either employs the most incompetent mechanics on the planet or they are cheerfully ripping people off. I would not trust them to diagnose an oil change and will never do business with them again.
Todd was extremely helpful and got the job done efficiently! He is an amazing employee! He deserves a raise for his high standards!
Again, as always, Lewis Pichardo takes the best care of his customers! Thank you!
Very professional experience. Work was done in a timely manner. Was very pleased with the experience.
My service advisor was fantastic,
knowledgeable, and straight forward.
An essential person for any service department.
Everything went very good, we would recommend Delray anytime!
THE FINANCE MANAGER WAS VERY EASY TO WORK WITH. THE GENERAL MANAGER WAS ALSO VERY PLEASANT. THE WHOLE DLR STAFF IS VERY WARM.
Work was done on time, car cleaned and ready when promised. All good! Lewis took very good care of me.
Superb Service. I go out of my way to have my car serviced at Delray Honda because of the superb service and overall experience. Love it there!
Wonderful Experience. Lewis Picardo was wonderful! He helped me as a liaison between the Geico insurance company and myself in trying to get all issues resolved and car fixed properly. I will highly recommend your services and service advisor to my friends. Thank you for everything!
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