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Pollo Tropical
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May 19, 2009
Never has any food!. We've been to this location 2x now and they had no white meat chicken! No whole chickens, no ribs, only pork. I asked the manager on duty tonight to cook us some more and was told no we close in an hour! I hope the owner knows they are paying a manager and 3 helpers wages to sit there and tell people there is no food. I would fire them and close early.
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May 20, 2008
Customer service is zero.. If they do not have your drive through order ready and say they will bring it to your car, they do not. They make a mistake about 90% of the time. Mean and nasty too. I asked for the manager over a year ago, and she was nasty too. They do not speak very good english, and ignore you. I always try to be extra nice and patient, but it does not work. Too bad the food is good there, better than the Delray location.
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