Kangaroo's Pouch, Jupier Party Store

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Marie B.

Joined 8 months ago

What a cool find! I had no idea that there was such a neat combo of children's consignment & party store in our area until recently. This is a one stop shop! I can get stuff (clothing, toys, gear & misc for my baby) & party stuff too. The owner was sooo helpful with my event & party, even special ordered! I consigned baby stuff with such ease too. I'm thankful to have met the lovely family who owns & runs the store. They really make me & my child feel welcomed & at home! Thanks KP! :)

Matthew E.

Joined 8 months ago

I can't even believe this place is still in business. My experience in this facility was like being in the twilight zone. I think the name of this place should be changed to Rude 'a' roo's. Last week I had the most horrible experience ever in a retail store. The thought crossed my mind that I was on a hidden camera show, the customer service was so bad. The owner (initially thought she was just an employee) was ridiculously rude and controlling. It was seriously creepy and weird. I was unable to touch anything in the store. I entered the store with my daughter, who by the way is extremely well behaved. This "owner" immediately floated over to me to let me know that my daughter should not be touching any toys in the store. I actually looked around me to see if anyone else was there to hear what she was saying. This woman didn't even know me and she's immediately telling my 5 year old daughter, in a demoralizing tone, not to touch anything in the store. Bizarre!!! I was ready to explode because no one speaks to my daughter the way she did for no apparent reason. I had to explain to my daughter that this woman may have thought she was some other child. Despite the rudeness, I continued to look around the store while this creepy woman followed me. She approached me a second time trying to insinuate that my daughter knocked over some plastic baby toy. I was with my daughter the entire time and not once did any item fall to the ground. At this point I felt so uncomfortable that I had to leave. I thought there was something seriously wrong with the owner, like maybe some kind of emotional issue. I was seconds away from just telling her off. Instead I decided to just leave. It wasn't worth getting even more enraged so I decided that the walmart on Indiantown was a better option. I wasn't even sure if I would write this review, because I never write reviews. But this experience was so outrageous that I had to share this with some of you. I can tell you that I'm never going to step foot in that place again. For a joke, I am going to send in one of my friends in with his kids to see what happens.............:) Maybe he'll update my post after his experince.